Privacy Policy

Effective Date: January 1, 2025

Welcome to Eryndal. We provide legal advocacy services in tax appeals, audit dispute resolutions, and refund claim processes. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

1.1 Personal Data: When you engage our services or submit an inquiry, we may collect your name, email address, phone number, address, and any other details you provide.

1.2 Usage Data: We collect non–identifying information about how you use our website, such as pages visited, time spent on pages, and navigation paths.

2. How We Use Your Information

2.1 Service Delivery: To manage your account, process your request, and communicate updates related to your case.

2.2 Improvement: To analyze usage trends and enhance our website and service offerings.

2.3 Compliance: To comply with applicable laws, regulations, and professional obligations.

3. Cookies and Tracking Technologies

3.1 What Are Cookies? Cookies are small text files placed on your device to help us improve user experience.

3.2 How We Use Cookies: We use cookies to remember your preferences, maintain sessions, and gather analytics about site usage.

3.3 Your Choices: You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect site functionality.

4. GDPR Compliance

4.1 Lawful Basis: Under the General Data Protection Regulation (GDPR), we rely on your consent, performance of a contract, and legitimate interests as legal grounds for processing personal data.

4.2 Your Rights: EU residents have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the details below or via our contact form.

4.3 Data Transfers: If we transfer personal data outside the European Economic Area, we implement appropriate safeguards, such as standard contractual clauses or reliance on recognized frameworks.

5. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. When data is no longer required, we securely delete or anonymize it.

6. Disclosure of Information

6.1 Service Providers: We may share data with trusted third parties who perform services on our behalf, under strict confidentiality obligations.

6.2 Legal Requirements: We may disclose information if required by law, regulation, or legal process.

7. Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no system is completely secure; use caution when transmitting information online.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently obtained information from a minor, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when changes take effect. Continued use of our services after modifications constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Eryndal
123 Queen Street West
Toronto, ON M5H 2M9
Canada
Phone: +14169162362
Business ID: 866296901